Activ will be paying its supported employees an additional one-off wage payment after an internal review identified a mistake in the way we calculate wage rates.
We apologise to all our supported employees and their families and carers for the mistake.
We will meet with all supported employees and their families and carers to explain the new wage assessment and any back pay that we owe.
This mistake impacts all supported employees who work with Activ. Former supported employees who worked with Activ during the past 6 years but have ceased their employment will also be paid any relevant amounts.
Activ is committed to paying supported employees their additional wage (including superannuation) amounts by 30 April 2018; along with an interest payment to compensate for the fact that they have not had the use of a portion of their wages for a period of time.
Importantly, we are working closely with the Department of Human Services. Any increased wages as a result of future wage rises will be treated in the normal way by Department of Human Services.
Our top priority is to rectify the situation for supported employees as fast as possible. We will improve our processes to ensure that this doesn’t happen again.
There are no changes to the numbers of supported employees or locations or any direct impact on Activ’s other staff and other services as a result of the payment issue.
For more information please read this FAQ.