BSB20115 Certificate II in Business

BSB20115 Certificate II in Business

This qualification reflects the role of individuals in a variety of junior administrative positions. Individuals in these roles generally work under direct supervision. The units are designed to further develop the students’ knowledge and skills in work place communication, customer service, use of business technology, environmental sustainability, safety and managing stress at work. Students will perform a range of mainly routine tasks using basic practical skills and operational knowledge working in a business environment.

Course Content

  • Communication in written, oral and electronic forms
  • Technology including business equipment (computers, printers, faxes and photocopies, etc.) and the development of simple documents and information processing
  • Business environments and its features
  • Working safely
  • Monitoring of resource use and own wellbeing

Enrolling in our courses

Enrol in BSB20115 Certificate II in Business with Activ Pathways today!

Contact us on 08 9387 0555 or email RTO@activ.asn.au

RTO No: 51960



  • Duration

    Minimum 13 days of face-to-face training 180 hours of work placement and assessment

  • Work Placement

    Work experience with a log book required

  • Fee For Service

    Fee: $1,934 + $139.08 resource fee Funded fee: $1,512.80 + $139.08 resource fee Funded concession fee: $455.70 + $139.08 resource fee

    The student tuition fee is indicative only and subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource.

  • Award

    Nationally Recognised Qualification

  • Funding

    Funding opportunities available depending on eligibility

We look forward to speaking with you.