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To access policies that are under consultation please click here.


Accommodation Services Policies

HACC Support Care Plan Policy & Procedures

Residents Fund Management Policy


Business Services Policies

Decision Making & Choice Policy

Employment Conditions Policy

Protection of Human Rights & Freedom from Abuse Policy

Employee Training and Support Policy

Valued Status Policy

Governance Policies

Activ Board Charter

Audit & Risk Committee Terms of Reference

Board Member's Conflict of Interest Policy

Change Management Communications Policy

Chief Executive Officer Delegation Policy

Code of Conduct & Ethics Policy

Board Code of Conduct

Compliance Policy

Friends of Activ Framework

Director Independence Policy

Discrimination & Harassment Policy

Equal Opportunity Policy

Governance & Nominations Committee Terms of Reference

Procedure for Screening Potential Board & Board Committee Candidates

Risk Control Audit Assurance Management Policy


Internal Audit Charter

Organisational Policies

Cancellation Policy

Cancellation Procedure for Customers

Complaints Policy

Environmental Policy

External Consultation Policy

Fee Policy

Fee Schedule

Interpersonal Relationships & Sexual Expression Policy

Participation & Inclusion Policy

Person Centred Approach Policy

National Standards for Disability Standards 

Disability Standard 1: Rights

Disability Standard 2: Participation and Inclusion

Disability Standard 3: Individual Outcomes

Disability Standard 4: Feedback and Complaints

Disability Standard 5: Service Access

Disability Standard 6: Service Management

Need to Find Out More?

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Phone: (08) 9387 0555


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