BSB20115 Certificate II in Business

This qualification reflects the role of individuals in a variety of junior administrative positions. Individuals in these roles generally work under direct supervision. The units are designed to further develop the students’ knowledge and skills in work place communication, customer service, use of business technology, environmental sustainability, safety and managing stress at work. Students will perform a range of mainly routine tasks using basic practical skills and operational knowledge working in a business environment.

BSB20115 Certificate II in Business Course Content 

  • Communication in written, oral and electronic forms
  • Technology including business equipment (computers, printers, faxes and photocopies, etc.) and the development of simple documents and information processing
  • Business environments and its features
  • Working safely
  • Monitoring of resource use and own wellbeing
  • Enrolling in our courses

    Enrol in BSB20115 Certificate II in Business with Activ Pathways today!

    Contact us on 08 9387 0555 or email

    RTO No: 51960

    Cert 2 in Business 

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    Minimum 13 days of face-to-face training
    180 hours of work placement and assessment

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    Work Placement

    Work experience with a log book required


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    Fee for service

    Fee: $1,934 + $139.08 resource fee 

    Funded fee: $1,512.80 + $139.08 resource fee 

    Funded concession fee: $455.70 + $139.08 resource fee 

    The student tuition fee is indicative only and subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource. 

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    Nationally Recognised Qualification 

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    Funding opportunities available depending on eligibility