COVID-19 – service and policy update

COVID-19 – service and policy update

The WA Government has imposed “phase one” COVID restrictions for the Perth and Peel regions. The restrictions come into effect from 12.00 noon, Sunday 27 June, and will last for a minimum of three days.

If circumstances change and further restrictions are announced by the WA Government, we will communicate changes to you as soon as possible.

As always, our priority is the safety and wellbeing of our customers and staff.

Please read below how these restrictions will affect Activ’s services in the Perth and Peel regions.

Accommodation services

Accommodation services will continue to remain open with the following restrictions in place:

  • Staff will wear masks at all times on site. Customers are encouraged to do so as well.
  • Visits to accommodation houses are allowed, with a limit of four visitors per customer per day. Masks, temperature checks, completion of the Activ Health Survey and checking in using the SafeWA app or attendance form are mandatory for visitors.
  • Any indoor private gatherings will be capped at 30 people.
  • Transport of customers in vehicles is permitted, with staff required to wear a mask. Customers are not required to wear masks, provided they all live in the same household, although masks are encouraged.

Short-term accommodation (STA) services

  • STA will continue to take bookings. Staff will wear masks at all times.
  • Visits to customers are allowed, with a limit of four visitors per customer per day. Masks, temperature checks, completion of the Activ Health Survey and checking in using the SafeWA app or attendance form are mandatory for visitors.
  • A maximum of 30 people are permitted in the building at any one time.

Community services

Group community services and 1:1 community supports will continue to operate.

The following restrictions apply to both staff and customers at Activ’s community hubs:

  • Masks are mandatory at Activ’s community hubs.
  • Social distancing and good hygiene practices will be in place.
  • A maximum of 150 people will be permitted in the building at any one time.
  • Transport of customers in vehicles is permitted, with staff required to wear a mask. Customers are required to wear a mask when traveling with customers who do not reside with them.

The following restrictions apply to both staff and customers in group or 1:1 community services, outside an Activ community hub:

  • Masks are only required to be worn on public transport and if social distancing cannot be followed. If you have an exemption, or do not wish to wear a mask, you will need to speak to us to discuss an alternative arrangement.
  • Transport of customers in vehicles is permitted, with staff required to wear a mask. Customers are not required to wear masks, provided they all live in the same household, although masks are encouraged.
  • If a staff member is providing drop-in supports to a customer’s home, they will be wearing a mask.

Employment services

Employment services will continue to operate. The following restrictions apply to both staff and customers:

  • Masks are mandatory for staff and customers.
  • Social distancing and good hygiene practices will remain in place.
  • Transport of customers in vehicles is permitted, with staff required to wear a mask. Customers are required to wear a mask when traveling with customers who do not reside with them.

Activ services outside of the Perth and Peel regions

All of our services outside the Perth and Peel regions will continue as normal.

If you have any questions, please email health@activ.asn.au or phone 0429 234 917.