Easy English Policies

View our Easy English policies by clicking on the buttons below. You can ask someone to help you read and understand our policies.

Duty of Care and Dignity of Risk Policy

Our rules to look after your safety and respect your right to try new things.

Customer Advocacy Policy

Our rules that make sure you get the support you need.

Diversity and Inclusion Policy

Our rules to respect that every one is different.

Customer Rights Policy

These are our rules that make sure we always respect your rights.

Privacy Policy

Our Privacy Policy tells us what we can do with your personal information

Customer Complaints and Feedback Policy

Our Privacy Policy tells us what we can do with your personal information

We look forward to speaking with you.