Coronavirus update from Activ CEO, Danielle Newport

Coronavirus update from Activ CEO, Danielle Newport

As a valued member of the Activ community, I would like to update you on the evolving coronavirus (COVID-19) situation and what Activ is doing about it.

Our top priority is always the safety and wellbeing of our customers and staff. We are taking this situation very seriously and will continue to provide updates and support as necessary.

The Commonwealth Department of Health and the WA Department of Health (DoH) are the Federal and State lead agencies in managing the response to the coronavirus. Customers, parents, guardians and caregivers are reminded that Activ staff cannot offer health-related advice or make health-related decisions that differs from advice provided by these two agencies.

We are also closely liaising with the National Disability Insurance Agency (NDIA), the WA Department of Communities (DoC) and all other relevant governing bodies to coordinate our approach and response to the outbreak.

To date, there have been no known cases of COVID-19 at any Activ facility and no staff member or customer has reported having contracted the virus. Every Activ site operates under the strictest hygiene practices and we continually review and update those practices to ensure they are contemporary and meet the needs of our customers.

In response to the coronavirus outbreak, we have been providing our staff and customers with information to help avoid infection and will continue to provide regular updates as appropriate. We have established a task force of senior managers, which will guide the organisation through the pandemic.

We have postponed the 2020 Activ Pathway’s Graduation in Perth and Bunbury and are now reviewing all other events. We have also received inquiries about site closures. Activ will review its situation daily and any decisions regarding site closures will be based on DoH advice.

On Sunday 15 March 2020 the Federal Government announced, effective from 16 March 2020, all overseas arrivals must self-isolate for 14 days.

To help protect our community, we also request that any customer or family member who has recently been overseas must inform us immediately and then self-isolate for 14 days, as per the guidelines provided by the DoH.

In addition, if you have been in close contact with a person who has been confirmed with COVID-19, you must quarantine yourself for 14 days after your last contact with that person.

Anyone who visits an Activ site will be asked to formally declare that they have not recently traveled overseas or contracted COVID-19, before gaining entry to the site.

We also request that any customer or family member, who feels unwell and has a fever, cough, or difficulty breathing, should contact their Doctor and seek medical attention immediately – please note it is important to call your doctor’s office in advance.

In the interests of public health, Activ will follow all recommendations from the Commonwealth Department of Health. For further information, please visit the Australian Government Department of Health website

Thank you and stay healthy.