Activ is a not-for-profit Public Company Limited By Guarantee.

Our Annual Reports and Policies are listed below.

If you would like to request a copy of any of these or other policies, please contact

A link to customer-facing policies can be found on our Resources page.


Activ Board Charter view
Activ Constitution view
Code of Conduct and Ethics Policy view
Conflict of Interest Policy view
Director Independence Policy view
Work Health & Safety Policy view
Modern Slavery Statement view
Privacy, Dignity and Confidentiality Policy view
Customer Managed Funds Policy view
Zero Tolerance for Abuse, Neglect and Harm Policy view
Cancellation Policy view
Cancellation Procedure for Customers view
Customer Complaints and Feedback Policy view
Whistleblower Policy view
Whistleblower Procedure view


Annual Reports

Annual Report 2022/2023 Annual Report 2021/2022 Annual Report 2020/2021 Annual Report 2019/2020 Annual Report 2018/2019 Annual Report 2017/2018 Annual Report 2016/2017 Annual Report 2015/2016 Annual Report 2014/2015 Annual Report 2013/2014 Annual Report 2011/2012 Annual Report 2010/2011 Annual Report 2009/2010 Annual Report 2008/2009